1. WARRANTY CONDITIONS:

Products or equipment are warranted free of charge at VIETNAM GEMEDICATION COMPANY LIMITED (if technical problems occur) in the following cases:

+ There is a warranty book or warranty stamp of VIETNAM GEMEDICATION COMPANY LIMITED on equipment and products.

+ Products or equipment within the warranty period indicated on the warranty stamp has the same number of days as the ex-warehousing note of VIETNAM GEMED ASSESSMENT CO., LTD.

+ Products or equipment in the warranty period with the manufacturer’s stamp are applied strictly according to the manufacturer’s warranty conditions.

2. CASES IN VIETNAM GEMEMBER EXAMINATION COMPANY LIMITED WARRANTY:

The product or equipment is out of warranty period.

+ Customers or technical staff not belonging to the company arbitrarily disassemble and repair.

+ Equipment damage due to mechanical impact, drop, breakage, impact, scratches, dampness, rust, water leakage, insect penetration, natural disaster, fire, misuse of voltage specified by the manufacturer, fire or explosion or man-made damage.

+ Warranty stamp is torn, no warranty stamp or warranty stamp is overwritten or modified (including manufacturer’s warranty stamp).

Warranty does not include shipping and handling.

+   In case of equipment that is no longer manufactured or does not exist on the market, it is replaced by another device specified by the manufacturer (or supplier) if there is an additional cost, please bear the additional cost. that supplement.

 

3.  GUARANTEE AND RE-IMPORT OF SALES:

When you make a purchase at VIETNAM GEMEMBER ASSESSMENT CO., LTD, you can be completely assured of product warranty because we have created the number one preferential warranty condition today:

+ Warranty and maintenance period on all days of the week (except holidays). Working time starts from 8:30 a.m. to 6 p.m. daily

+ For products sold within the first 1 month, if there is any problem: we will immediately exchange for you a 100% new product immediately. (In case of out of stock, it will be exchanged within 07 days at the latest)

+ In case the product has been cleared on the market, there is no replacement, or you do not wait for the warranty, we commit to re-enter it, according to the specific price agreed with you.

+ For machines or equipment sold within 01 month or more, we will return it to you in 07 working days (if possible, we will lend you another device for temporary use)

+ We re-import 100% original goods within 15 days from the date of sale

+ After 15 days to 60 days we still re-enter but will deduct at least 20% of the value of goods

+ We refuse to re-import products that are more than 02 months from the date of sale.

+   Customers who have questions about warranty issues, can call the company directly on all days of the week (except holidays).

Thank you very much! Wishing our customers health, happiness and success!